We've been installing, repairing and servicing stairlifts in Richmond upon Thames since 2009 — including Twickenham, Kew, Mortlake, Hampton, Teddington and the wider area around Richmond Park, Kew Gardens, the Thames riverside and Hampton Court Palace. Free home assessment, fixed written quote, fitted within the week.
Richmond upon Thames is a borough of substantial period homes and riverside houses — many with bay-fronted staircases or split-level layouts that suit our bespoke curved rail service. Our engineers know the borough well — we've fitted lifts in homes across Twickenham, Kew, Mortlake, Hampton, Teddington, plus the streets around Richmond Park, Kew Gardens, the Thames riverside and Hampton Court Palace. That local knowledge matters: surveying a Victorian terrace takes a different approach to a 1930s semi or a mansion flat, and we bring the right tools and the right options to every visit.
For most Richmond upon Thames customers we recommend starting with a free home assessment. A local engineer visits, measures your stairs to the millimetre, asks about who'll be using the lift, and produces a fixed written quote covering everything — unit, rail, installation, removal of any existing stairlift, full handover and a 12-month warranty as standard.
Whatever your situation in Richmond upon Thames — new installation, urgent repair, annual service or removal of an old unit — we cover it.
Fitted within 5 working days, from £1,995 fully installed.
Bespoke rails for L-shape, U-shape and half-landing staircases. 4–6 weeks from survey.
Refurbished units from £1,295 with full 12-month warranty.
Weatherproof units for front-door steps and garden access.
Same-day call-outs on every major brand. Most resolved first visit.
From £79 with priority cover for contract customers.
Once you've chosen your unit, we book installation around your schedule. For most straight stairlifts in Richmond upon Thames, fitting takes 2 to 3 hours — no drilling into walls, no structural alterations. The rail bolts directly to the treads of the staircase.
Curved stairlifts take longer (typically half a day) because the rail is more complex. We arrive with the unit already cut to your staircase, fit the carriage, configure the safety sensors and calibrate the swivel seat. You receive a written record of the installation along with the manufacturer warranty in your name.
A lot of our work in Richmond upon Thames isn't new installations — it's repairs and servicing on units originally fitted by other companies. We work on every major brand (Stannah, Acorn, Handicare, Brooks, Bruno), carry common parts on every van, and charge a fair fixed price for diagnosis. Most call-outs are resolved on the first visit, often the same day.
For Richmond upon Thames customers who depend on their lift daily, our annual service contracts (from £79) offer priority response and discounted parts.
Same-day emergency call-outs across every London borough — all brands repaired.
A straight stairlift is the most economical and quickest solution for any London home with a flight of stairs that runs in one continuous line.
Read more →A curved stairlift is built specifically for staircases that turn, have a half-landing, or run round a corner.
Read more →A reconditioned stairlift gives you the same lift, the same brands and the same safety features as a new unit — at a fraction of the price.
Read more →If your stairlift has stopped working, the engineer you call matters.
Read more →Regular servicing keeps your stairlift safe, smooth and reliable.
Read more →When the time comes to remove a stairlift — perhaps a family member has moved on, your needs have changed, or you're preparing a property for sale — we collect, dismantle and dispose of the unit cleanly.
Read more →
Real reviews from London families who've trusted us with their stairlift installation, repair or servicing.
"Came out the same day Mum's lift broke down — diagnosed the battery in five minutes and had a new one fitted the same afternoon. Genuinely helpful from the first phone call. Would absolutely recommend."
"From the home survey to the final handover the whole team were professional and patient. They walked Dad through the controls three times until he was confident. The curved rail is beautifully made and the install was spotless."
"We chose the reconditioned option because of the price and we honestly cannot tell it isn't brand new. Saved nearly £1,500 versus the quote from the original manufacturer. Engineer was lovely with my mother and explained everything."
Our engineers cover every London borough — same-day response, local knowledge and free home assessments.
Local engineers · same-week installation · all major brands · honest fixed pricing
